I have long been a person who was unhappy with the status quo of high street banks, they lacked vision and innovation. Furthermore they are slow and cumbersome thanks to deep rooted tradition and procedure from a bygone era of banking that grew from ledger books, cheques, and carbon paper. The advent of modern “fintech” so called challenger banks was a welcome breath of fresh air, however I am learning that with that breath of fresh air comes some downsides, particularly when it comes to my experience with Starling Bank.